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Path: /home2/outerorb/www/webinars.php
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<?php
include 'inc/config.php';
$page_title = "BPO Webinars & Events | Live Learning Sessions | Outer Orbit Technologies";
$page_description = "Join Outer Orbit Technologies expert-led webinars on BPO trends, AI in customer service, omnichannel strategies and contact centre optimisation. Live and on-demand sessions.";
include 'inc/head.php';
?>
<body>
<?php include 'inc/header.php'; ?>
<?php include 'inc/svc-bfsi-styles.php'; ?>
<section class="bfsi-hero">
<div class="container" style="position:relative;z-index:2;">
<div class="row justify-content-center">
<div class="col-xl-9 col-lg-11 text-center">
<div class="bfsi-hero-eyebrow"><i class="fa-solid fa-chalkboard-teacher"></i> Expert-led live sessions on BPO, CX and automation — with Q&A and on-demand replay</div>
<h1>Webinars & Events</h1>
<p class="hero-disc mx-auto">Practical, applied learning sessions hosted by the Outer Orbit Technologies team and guest practitioners — covering the operational, strategic and technology topics that matter to BPO buyers and operators.</p>
<div class="bfsi-hero-chips justify-content-center">
<span><i class="fa-solid fa-video"></i> 6 Sessions</span>
<span><i class="fa-solid fa-circle-play"></i> Live & Recorded</span>
<span><i class="fa-solid fa-comments"></i> Q&A Included</span>
<span><i class="fa-solid fa-lock-open"></i> Free Access</span>
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</div>
</section>
<div class="container">
<div class="bfsi-stat-strip">
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<div class="bfsi-stat"><div class="num">6</div><div class="label">Webinars available</div></div>
<div class="bfsi-stat"><div class="num">500<span>+</span></div><div class="label">Total attendees</div></div>
<div class="bfsi-stat"><div class="num">60<span>min</span></div><div class="label">Avg session length</div></div>
<div class="bfsi-stat"><div class="num">100<span>%</span></div><div class="label">Free to register</div></div>
</div>
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</div>
<div class="bfsi-main-section">
<div class="container">
<div class="row g-5">
<div class="col-xl-8 col-12">
<div style="margin-bottom:2.5rem;">
<span style="color:#057aef;font-size:0.85rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;display:block;margin-bottom:.5rem;">Live & on-demand</span>
<h2 style="color:#0c1f3d;font-size:1.9rem;margin-bottom:1rem;">Applied learning from BPO practitioners</h2>
<p style="color:#44546a;line-height:1.75;margin-bottom:1rem;">Our webinars go beyond theory. Each session is hosted by practitioners with direct delivery experience — covering how to solve the operational and strategic challenges BPO buyers and managers face every day. Register for upcoming sessions or watch on-demand replays.</p>
<a href="contact.php" class="rts-btn btn-primary">Get notified of new sessions</a>
</div>
<div class="bfsi-caps-header"><span class="pre-label">Live & recorded sessions</span><h2>Webinars & events</h2></div>
<div class="row g-4">
<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/01.webp" alt="AI in Customer Service"></div>
<div class="blog-listing-content">
<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>AI & CX</span></div><div class="single"><i class="far fa-calendar"></i><span>On Demand</span></div></div>
<a class="blog-title" href="#"><h4 class="title">AI in Customer Service</h4></a>
<p class="disc">How AI is transforming customer interactions — practical applications, pitfalls and what to automate first.</p>
<a class="rts-btn btn-primary" href="#">Watch Recording</a>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/02.webp" alt="Omnichannel Strategies"></div>
<div class="blog-listing-content">
<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>Omnichannel</span></div><div class="single"><i class="far fa-calendar"></i><span>On Demand</span></div></div>
<a class="blog-title" href="#"><h4 class="title">Omnichannel Strategies</h4></a>
<p class="disc">Best practices for unified customer communication across voice, chat, email and social — without the complexity.</p>
<a class="rts-btn btn-primary" href="#">Watch Recording</a>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/03.webp" alt="BPO Cost Optimisation"></div>
<div class="blog-listing-content">
<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>Cost Strategy</span></div><div class="single"><i class="far fa-calendar"></i><span>On Demand</span></div></div>
<a class="blog-title" href="#"><h4 class="title">BPO Cost Optimisation</h4></a>
<p class="disc">Where to find cost savings in BPO without sacrificing quality — frameworks for maximising outsourcing ROI.</p>
<a class="rts-btn btn-primary" href="#">Watch Recording</a>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/04.webp" alt="Data Security Best Practices"></div>
<div class="blog-listing-content">
<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>Compliance</span></div><div class="single"><i class="far fa-calendar"></i><span>On Demand</span></div></div>
<a class="blog-title" href="#"><h4 class="title">Data Security Best Practices</h4></a>
<p class="disc">Protecting sensitive customer and business data in BPO operations — controls, audits and ISO alignment.</p>
<a class="rts-btn btn-primary" href="#">Watch Recording</a>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/05.webp" alt="Workforce Management"></div>
<div class="blog-listing-content">
<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>Operations</span></div><div class="single"><i class="far fa-calendar"></i><span>Upcoming</span></div></div>
<a class="blog-title" href="#"><h4 class="title">Workforce Management</h4></a>
<p class="disc">Managing distributed BPO teams effectively — scheduling, performance management and attrition control.</p>
<a class="rts-btn btn-primary" href="#">Register Now</a>
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</div>
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<div class="col-lg-4 col-md-6">
<div class="blog-single-post-listing">
<div class="thumbnail"><img src="assets/images/blog/06.webp" alt="Future of Contact Centers"></div>
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<div class="user-info"><div class="single"><i class="far fa-tags"></i><span>Strategy</span></div><div class="single"><i class="far fa-calendar"></i><span>Upcoming</span></div></div>
<a class="blog-title" href="#"><h4 class="title">Future of Contact Centers</h4></a>
<p class="disc">Emerging technologies, workforce models and channel trends shaping contact centre operations in 2026 and beyond.</p>
<a class="rts-btn btn-primary" href="#">Register Now</a>
</div>
</div>
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</div>
</div>
<div class="col-xl-4 col-12">
<div class="bfsi-sidebar-wrap">
<div class="rts-single-wized Categories service">
<div class="wized-header"><h5 class="title">Resources</h5></div>
<div class="wized-body">
<ul class="single-categories">
<li><a href="case-studies.php">Case Studies <i class="far fa-long-arrow-right"></i></a></li>
<li><a href="thought-leadership.php">Thought Leadership <i class="far fa-long-arrow-right"></i></a></li>
<li><a href="whitepapers.php">Whitepapers & E-books <i class="far fa-long-arrow-right"></i></a></li>
<li><a href="webinars.php">Webinars & Events <i class="far fa-long-arrow-right"></i></a></li>
<li><a href="blog-list.php">Blog <i class="far fa-long-arrow-right"></i></a></li>
</ul>
</div>
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<?php include 'inc/quote-form-sidebar.php'; ?>
</div>
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<section class="bfsi-fw-section bfsi-services-bg">
<div class="container">
<div class="bfsi-fw-header"><span class="pre-label">Explore further</span><h2>More resources</h2></div>
<div class="bfsi-service-chips">
<a href="case-studies.php"><i class="fa-solid fa-folder-open"></i> Case Studies</a>
<a href="thought-leadership.php"><i class="fa-solid fa-lightbulb"></i> Thought Leadership</a>
<a href="whitepapers.php"><i class="fa-solid fa-file-alt"></i> Whitepapers & E-books</a>
<a href="blog-list.php"><i class="fa-solid fa-rss"></i> Blog</a>
</div>
</div>
</section>
<?php include 'inc/brand-logos.php'; ?>
<?php include 'inc/cta-section.php'; ?>
<?php include 'inc/footer.php'; ?>
<?php include 'inc/common-end.php'; ?>
<div id="side-bar" class="side-bar header-two"><?php include 'inc/sidebar.php'; ?></div>
</body>