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<?php $page_title = "Privacy Policy - DebtClearPlans"; include "includes/header.php"; ?>

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          <h2>Privacy Policy</h2>
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          <a href="index.php">Home <i class="fa-solid fa-angle-right"></i> <span>Privacy Policy</span></a>
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        <p><strong>Last Updated:</strong> June 2026</p>

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        <h3>Privacy Policy for Debt Clear Plans</h3>
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        <p>At Debt Clear Plans ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly.</p>
        <p>This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit <strong>DebtClearPlans.co.uk</strong> or use our services.</p>

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        <h3>Who We Are</h3>
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        <p>Debt Clear Plans is a UK-based debt advice and referral service.</p>

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        <h4>Contact Details</h4>
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        <p>
          Debt Clear Plans<br>
          123 Business Centre, London, England, AB1 2CD<br>
          Email: <a href="mailto:info@debtclearplans.co.uk">info@debtclearplans.co.uk</a><br>
          Phone: 0800 123 4567
        </p>

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        <h3>Information We Collect</h3>
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        <p>We may collect the following information:</p>
        <ul>
          <li>Name, address, email address, and telephone number</li>
          <li>Date of birth and identification details</li>
          <li>Financial information, including debts, income, and expenditure</li>
          <li>Information provided through forms, phone calls, emails, or live chat</li>
          <li>Website usage data, including IP address, browser type, and device information</li>
        </ul>
        <p>Where necessary and with your consent, we may also collect sensitive information relevant to assessing suitable debt solutions.</p>

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        <h3>How We Use Your Information</h3>
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        <p>We use your information to:</p>
        <ul>
          <li>Assess your eligibility for debt solutions</li>
          <li>Provide debt advice and support</li>
          <li>Contact you regarding your enquiry</li>
          <li>Improve our website and services</li>
          <li>Meet legal and regulatory obligations</li>
          <li>Send marketing communications where you have provided consent</li>
        </ul>
        <p>We only process your information where we have a lawful basis to do so under UK data protection laws.</p>

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        <h3>Sharing Your Information</h3>
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        <p>We may share your information with:</p>
        <ul>
          <li>Debt solution providers and trusted partners</li>
          <li>Credit reference agencies (with your consent where required)</li>
          <li>Professional advisers and service providers</li>
          <li>Regulatory authorities and law enforcement agencies where legally required</li>
        </ul>
        <p>We never sell your personal information to third parties.</p>

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        <h3>Marketing Communications</h3>
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        <p>If you opt in, we may contact you by phone, email, SMS, or other electronic methods regarding services that may be relevant to you.</p>
        <p>You can withdraw your consent or unsubscribe at any time.</p>

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        <h3>Data Retention</h3>
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        <p>We keep personal information only for as long as necessary to:</p>
        <ul>
          <li>Provide our services</li>
          <li>Meet legal and regulatory requirements</li>
          <li>Resolve disputes and enforce agreements</li>
        </ul>
        <p>When information is no longer required, it will be securely deleted or anonymised.</p>

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        <h3>Data Security</h3>
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        <p>We use appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.</p>
        <p>While no online system can be guaranteed 100% secure, we take reasonable steps to safeguard your data.</p>

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        <h3>Your Rights</h3>
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        <p>Under UK GDPR, you have the right to:</p>
        <ul>
          <li>Access your personal information</li>
          <li>Correct inaccurate information</li>
          <li>Request deletion of your information</li>
          <li>Restrict or object to processing</li>
          <li>Withdraw consent where processing is based on consent</li>
          <li>Request a copy of your information in a portable format</li>
        </ul>
        <p>To exercise any of these rights, please contact us using the details above.</p>

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        <h3>Cookies</h3>
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        <p>Our website uses cookies to improve your browsing experience and analyse website performance.</p>
        <p>You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.</p>

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        <h3>Third-Party Links</h3>
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        <p>Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.</p>

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        <h3>Complaints</h3>
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        <p>If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.</p>
        <p>You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).</p>

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        <h3>Changes to This Policy</h3>
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        <p>We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will become effective immediately upon posting.</p>
        <p>By using our website, you agree to the terms of this Privacy Policy.</p>
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