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Path: /home2/outerorb/luxvegatech.com/terms-of-service.php
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<?php
$page_title = 'Terms of Service | LuxVegaTech';
$page_description = 'Read the terms of service for LuxVegaTech digital marketing, cybersecurity, and managed IT support services.';
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<h1 data-cursor="-opaque">Terms of <span>Service</span></h1>
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<li class="breadcrumb-item"><a href="<?= base_url('index.php') ?>">home</a></li>
<li class="breadcrumb-item active" aria-current="page">Terms of Service</li>
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<p><strong>Last Updated:</strong> August 18, 2026</p>
<h2>1. Acceptance of Terms</h2>
<p>By accessing or using the services of <?= htmlspecialchars(SITE_NAME) ?>, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services.</p>
<h2>2. Description of Services</h2>
<p><?= htmlspecialchars(SITE_NAME) ?> provides AI-enabled IT support, endpoint security, antivirus solutions, digital marketing services, and social media profiling support, including but not limited to:</p>
<ul>
<li>Managed IT support and help desk services</li>
<li>Cybersecurity and antivirus reseller solutions</li>
<li>AI-enabled marketing strategy and campaign support</li>
<li>SEO, social media, and performance marketing support</li>
<li>Cloud, infrastructure, and operational optimization services</li>
</ul>
<h2>3. Service Agreement</h2>
<p>All services are subject to the specific scope, deliverables, timelines, and fees described in the client proposal, contract, or service agreement. Work begins only after the relevant agreement is accepted and project onboarding is complete.</p>
<h2>4. Payment Terms</h2>
<p>Payment terms will be clearly stated in the applicable service agreement. In general:</p>
<ul>
<li>Monthly retainers are billed in advance</li>
<li>Project work may require an upfront deposit</li>
<li>Late payments may result in service suspension or delayed work</li>
<li>Refunds are governed by our refund policy</li>
</ul>
<h2>5. Client Responsibilities</h2>
<p>Clients agree to:</p>
<ul>
<li>Provide accurate and complete information</li>
<li>Respond to requests in a timely manner</li>
<li>Provide required access to systems, platforms, or vendor accounts</li>
<li>Review and approve deliverables within agreed timelines</li>
<li>Comply with all applicable laws, industry requirements, and platform terms</li>
</ul>
<h2>6. Intellectual Property</h2>
<p>All content, designs, strategic recommendations, and creative materials created by <?= htmlspecialchars(SITE_NAME) ?> remain our intellectual property until all agreed fees are paid in full. Upon payment and under the terms of the executed agreement, specified deliverables may be transferred to the client as described in the contract.</p>
<h2>7. Confidentiality</h2>
<p>Both parties agree to protect confidential information shared during the course of business. <?= htmlspecialchars(SITE_NAME) ?> will use commercially reasonable measures to maintain confidentiality, while clients remain responsible for safeguarding their own proprietary information.</p>
<h2>8. Limitation of Liability</h2>
<p><?= htmlspecialchars(SITE_NAME) ?> shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from service use or inability to use our services. Our aggregate liability shall not exceed the total fees paid for the applicable service or project.</p>
<h2>9. Service Guarantees</h2>
<p>While we strive to provide high-quality service:</p>
<ul>
<li>Marketing or search performance cannot be guaranteed because external factors may influence results</li>
<li>Third-party platform changes may affect service delivery</li>
<li>We commit to professional best practices, transparent reporting, and reasonable operational standards</li>
</ul>
<h2>10. Termination</h2>
<p>Either party may terminate services in accordance with the written terms of the engagement. Early termination may incur fees for work completed, retained assets, or third-party costs already incurred.</p>
<h2>11. Third-Party Services</h2>
<p>We may use third-party software, analytical tools, advertising platforms, or security vendors to deliver our solutions. Clients may be required to agree to relevant third-party terms when using those services.</p>
<h2>12. Modifications to Terms</h2>
<p><?= htmlspecialchars(SITE_NAME) ?> may revise these Terms of Service from time to time. The updated terms will be posted on this page with a revised date. Continued use of our services after changes are published constitutes your acceptance of the modified terms.</p>
<h2>13. Dispute Resolution</h2>
<p>Disputes arising from these terms or service engagement should be addressed in good faith through negotiation. If a resolution cannot be reached, disputes may be subject to binding arbitration or other lawful resolution mechanisms under applicable law.</p>
<h2>14. Geographic Scope</h2>
<p>Our services are primarily intended for clients operating in the United States and related markets. Clients are responsible for ensuring their use of our services complies with local and jurisdictional requirements.</p>
<h2>15. Contact Information</h2>
<p>For questions about these Terms of Service, please contact us:</p>
<ul>
<li>Email: <a href="mailto:<?= htmlspecialchars(CONTACT_EMAIL) ?>"><?= htmlspecialchars(CONTACT_EMAIL) ?></a></li>
<li>Phone: <a href="tel:<?= htmlspecialchars(CONTACT_PHONE) ?>"><?= htmlspecialchars(CONTACT_PHONE) ?></a></li>
<li>Address: <?= htmlspecialchars(SITE_ADDRESS) ?></li>
</ul>
<p>By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.</p>
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<h3>Legal Pages</h3>
<ul>
<li><a href="<?= base_url('privacy-policy.php') ?>">Privacy Policy</a></li>
<li><a href="<?= base_url('refund-policy.php') ?>">Refund Policy</a></li>
<li><a href="<?= base_url('disclaimer.php') ?>">Disclaimer</a></li>
<li><a href="<?= base_url('terms-of-service.php') ?>">Terms of Service</a></li>
</ul>
</div>
<div class="sidebar-cta-box">
<div class="sidebar-cta-logo"><img src="<?= base_url('images/luxvegatech-logo.png') ?>" alt="<?= htmlspecialchars(SITE_NAME) ?>"></div>
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<h3>Need legal clarification?</h3>
<p>Speak with our team about service policies and agreements.</p>
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<div class="sidebar-cta-contact">
<ul>
<li><a href="tel:<?= htmlspecialchars(CONTACT_PHONE) ?>"><img src="<?= base_url('images/icon-phone-gradiant.svg') ?>" alt=""><?= htmlspecialchars(CONTACT_PHONE) ?></a></li>
<li><a href="mailto:<?= htmlspecialchars(CONTACT_EMAIL) ?>"><img src="<?= base_url('images/icon-mail-gradiant.svg') ?>" alt=""><?= htmlspecialchars(CONTACT_EMAIL) ?></a></li>
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