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Path: /home2/outerorb/www/who-we-are.php
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<?php
include 'inc/config.php';
$page_title = "Who We Are - $company_name";
$page_description = "$company_name – Learn more about our company, mission, and values.";
include 'inc/head.php';
?>
<body>
<?php include 'inc/header.php'; ?>
<?php include 'inc/svc-bfsi-styles.php'; ?>
<section class="bfsi-hero">
<div class="container" style="position:relative;z-index:2;">
<div class="row justify-content-center">
<div class="col-xl-9 col-lg-11 text-center">
<div class="bfsi-hero-eyebrow"><i class="fa-solid fa-circle-info"></i> Our Story</div>
<h1>Who We Are</h1>
<p class="hero-disc mx-auto">From a vision in Jharkhand to transforming customer experiences globally — this is the Outer Orbit Technologies story.</p>
<div class="bfsi-hero-chips justify-content-center">
<span><i class="fa-solid fa-calendar-days"></i> Est. 2020</span>
<span><i class="fa-solid fa-location-dot"></i> Ranchi, Jharkhand</span>
<span><i class="fa-solid fa-users"></i> 400+ Team Members</span>
<span><i class="fa-solid fa-building"></i> 4 Locations</span>
</div>
</div>
</div>
</div>
</section>
<div class="container">
<div class="bfsi-stat-strip">
<div class="bfsi-stat-strip-inner">
<div class="bfsi-stat"><div class="num">500<span>+</span></div><div class="label">Seat capacity</div></div>
<div class="bfsi-stat"><div class="num">4</div><div class="label">Office locations</div></div>
<div class="bfsi-stat"><div class="num">10<span>+</span></div><div class="label">Active clients</div></div>
<div class="bfsi-stat"><div class="num">10<span>+</span></div><div class="label">Industries served</div></div>
</div>
</div>
</div>
<!-- Company Overview -->
<div class="rts-service-area rts-section-gap">
<div class="container">
<div class="row align-items-center g-5">
<div class="col-lg-6">
<div style="position: relative; border-radius: 12px; overflow: hidden; box-shadow: 0 10px 30px rgba(0,0,0,0.15);">
<img src="assets/images/about/who-we-are-main.jpg" alt="Outer Orbit Technologies" style="width: 100%; height: auto; display: block;">
</div>
</div>
<div class="col-lg-6">
<div class="title-style-two left">
<span class="pre">Building Tomorrow's BPO, Today</span>
<h2 class="title">Outer Orbit Technologies</h2>
</div>
<p class="disc mt--20" style="font-size: 16px; line-height: 1.8; color: #555;">
Founded in Ranchi, Jharkhand, Outer Orbit Technologies (OOT) is redefining what's possible in the BPO industry. We're not just another contact center—we're a technology-driven, people-first organization committed to delivering world-class customer experiences while creating meaningful employment opportunities in India's heartland.
</p>
<p class="disc mt--15" style="font-size: 16px; line-height: 1.8; color: #555;">
With operations spanning Ranchi, Kolkata, and Bengaluru, and an upcoming AI Data Center in Jamshedpur, we combine the cost advantages of Tier-2 cities with enterprise-grade infrastructure and global service standards.
</p>
<div class="row g-3 mt--30">
<div class="col-sm-6">
<div style="background: #f8f9fa; padding: 20px; border-radius: 8px; border-left: 4px solid var(--primary-color);">
<h5 style="font-size: 24px; font-weight: 700; margin: 0 0 5px 0; color: var(--primary-color);">500+</h5>
<p style="margin: 0; font-size: 14px; color: #666;">Seat Capacity</p>
</div>
</div>
<div class="col-sm-6">
<div style="background: #f8f9fa; padding: 20px; border-radius: 8px; border-left: 4px solid var(--primary-color);">
<h5 style="font-size: 24px; font-weight: 700; margin: 0 0 5px 0; color: var(--primary-color);">4</h5>
<p style="margin: 0; font-size: 14px; color: #666;">Locations</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- Our Journey Timeline -->
<div class="rts-service-area pb--60" style="background: #f8f9fa;">
<div class="container">
<div class="row">
<div class="col-lg-12">
<div class="title-style-two center mb--50">
<span class="pre">Our Evolution</span>
<h2 class="title rts-text-anime-style-1">The Journey So Far</h2>
<p class="disc">From humble beginnings to ambitious horizons</p>
</div>
</div>
</div>
<!-- Timeline -->
<div class="row">
<div class="col-lg-12">
<div style="position: relative; padding: 40px 0;">
<!-- Vertical Line -->
<div style="position: absolute; left: 50%; top: 0; bottom: 0; width: 2px; background: #dee2e6; transform: translateX(-50%);"></div>
<!-- Timeline Item 1 - Foundation -->
<div class="row mb-5 align-items-center" style="position: relative;">
<div class="col-md-6 text-end pe-5">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 15px rgba(0,0,0,0.08);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 10px; color: var(--primary-color);">The Beginning</h4>
<h6 style="font-size: 16px; font-weight: 600; margin-bottom: 15px; color: #666;">2020-2021</h6>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Outer Orbit Technologies was founded in Ranchi with a bold vision: to prove that world-class BPO operations can thrive outside India's metro cities. Started with a 50-seat contact center serving domestic clients.
</p>
</div>
</div>
<div class="col-md-6">
<div style="position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%); width: 40px; height: 40px; background: var(--primary-color); border-radius: 50%; border: 4px solid #f8f9fa; z-index: 10;"></div>
</div>
</div>
<!-- Timeline Item 2 - Growth -->
<div class="row mb-5 align-items-center" style="position: relative;">
<div class="col-md-6 order-md-2 ps-5">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 15px rgba(0,0,0,0.08);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 10px; color: var(--primary-color);">Expansion Phase</h4>
<h6 style="font-size: 16px; font-weight: 600; margin-bottom: 15px; color: #666;">2022-2023</h6>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Scaled operations to 200+ seats in Ranchi. Launched on-demand contact centers in Kolkata and Bengaluru. Achieved ISO 9001 and ISO 27001 certifications. Expanded service offerings to include technical support, back-office processing, and RPO services.
</p>
</div>
</div>
<div class="col-md-6 order-md-1">
<div style="position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%); width: 40px; height: 40px; background: var(--primary-color); border-radius: 50%; border: 4px solid #f8f9fa; z-index: 10;"></div>
</div>
</div>
<!-- Timeline Item 3 - Innovation -->
<div class="row mb-5 align-items-center" style="position: relative;">
<div class="col-md-6 text-end pe-5">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 15px rgba(0,0,0,0.08);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 10px; color: var(--primary-color);">AI & Automation</h4>
<h6 style="font-size: 16px; font-weight: 600; margin-bottom: 15px; color: #666;">2024-2025</h6>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Launched AI-driven digital marketing and KPO services. Partnered with leading CCaaS platforms (Genesys, Five9, Amazon Connect). Won "Emerging BPO of the Year" award. Reached 500+ seat capacity across all locations.
</p>
</div>
</div>
<div class="col-md-6">
<div style="position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%); width: 40px; height: 40px; background: var(--primary-color); border-radius: 50%; border: 4px solid #f8f9fa; z-index: 10;"></div>
</div>
</div>
<!-- Timeline Item 4 - Future -->
<div class="row align-items-center" style="position: relative;">
<div class="col-md-6 order-md-2 ps-5">
<div style="background: linear-gradient(135deg, #667eea15 0%, #764ba215 100%); padding: 30px; border-radius: 12px; border: 2px solid var(--primary-color);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 10px; color: var(--primary-color);">The Future</h4>
<h6 style="font-size: 16px; font-weight: 600; margin-bottom: 15px; color: #666;">2026 & Beyond</h6>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
<strong>Jamshedpur AI Data Center</strong> launching Q2 2026 with 50+ GPU clusters and 10 PB storage. Targeting 1,000+ seats by 2027. Expanding to international markets with dedicated offshore teams. Building India's most advanced AI-powered BPO infrastructure.
</p>
</div>
</div>
<div class="col-md-6 order-md-1">
<div style="position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%); width: 40px; height: 40px; background: linear-gradient(135deg, #667eea 0%, #764ba2 100%); border-radius: 50%; border: 4px solid #f8f9fa; z-index: 10;">
<i class="fa-solid fa-rocket" style="color: white; font-size: 18px; position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%);"></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- What We Do -->
<div class="rts-service-area rts-section-gap">
<div class="container">
<div class="row">
<div class="col-lg-12">
<div class="title-style-two center mb--50">
<span class="pre">Comprehensive Solutions</span>
<h2 class="title rts-text-anime-style-1">What We Do</h2>
<p class="disc">End-to-end BPO and technology services tailored to your business needs</p>
</div>
</div>
</div>
<div class="row g-4">
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-headset" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">Contact Center Services</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
Inbound/outbound voice, chat, email, social media support across industries with 24/7 availability
</p>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-file-invoice" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">Back Office Processing</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
Data entry, document processing, finance & accounting, claims processing, and administrative support
</p>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-users-gear" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">RPO & Recruitment</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
End-to-end recruitment process outsourcing with sourcing, screening, interviews, and onboarding
</p>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-brain" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">AI & Digital Marketing</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
Predictive targeting, marketing automation, campaign management, and performance analytics
</p>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-chart-line" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">KPO Services</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
Market research, data analysis, business intelligence, financial modeling, and content services
</p>
</div>
</div>
<div class="col-lg-4 col-md-6">
<div style="background: white; padding: 30px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); height: 100%;">
<div style="margin-bottom: 20px;">
<i class="fa-solid fa-server" style="font-size: 42px; color: var(--primary-color);"></i>
</div>
<h5 style="font-size: 18px; font-weight: 700; margin-bottom: 12px; color: #333;">Technology Solutions</h5>
<p style="font-size: 14px; color: #666; margin: 0; line-height: 1.6;">
CCaaS, omnichannel platforms, AI data center (coming 2026), automation, and custom integrations
</p>
</div>
</div>
</div>
</div>
</div>
<!-- Our Proposition -->
<div class="rts-service-area pb--60" style="background: #f8f9fa;">
<div class="container">
<div class="row">
<div class="col-lg-12">
<div class="title-style-two center mb--50">
<span class="pre">Why Choose Us</span>
<h2 class="title rts-text-anime-style-1">The Outer Orbit Advantage</h2>
</div>
</div>
</div>
<div class="row g-4 align-items-start">
<div class="col-lg-6">
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); margin-bottom: 30px;">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fa-solid fa-dollar-sign" style="margin-right: 10px;"></i> Cost Efficiency Without Compromise
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Our Tier-2/3 city operations deliver 30-40% cost savings compared to metro BPOs while maintaining ISO-certified quality standards and enterprise-grade infrastructure.
</p>
</div>
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); margin-bottom: 30px;">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fa-solid fa-shield-halved" style="margin-right: 10px;"></i> Security & Compliance First
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
PCI DSS Level 1, HIPAA compliant, ISO 27001 certified, SOC 2 audited. 24/7 security operations center with zero data breach record since inception.
</p>
</div>
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fa-solid fa-bolt" style="margin-right: 10px;"></i> Rapid Scalability
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
On-demand capacity scaling from 10 to 500+ seats. Flex staffing for seasonal campaigns. Multiple locations for business continuity and load balancing.
</p>
</div>
</div>
<div class="col-lg-6">
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); margin-bottom: 30px;">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fa-solid fa-robot" style="margin-right: 10px;"></i> AI-Powered Operations
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Sentiment analysis, predictive routing, intelligent automation, real-time QA monitoring, and performance analytics. Future-ready with our upcoming AI Data Center.
</p>
</div>
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08); margin-bottom: 30px;">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fas fa-users" style="margin-right: 10px;"></i> Talent from India's Heartland
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Access to highly educated, motivated workforce from premier institutions (IIT Dhanbad, NIT Jamshedpur, BIT Mesra) with 18% attrition vs. 35% industry average.
</p>
</div>
<div style="background: white; padding: 40px; border-radius: 12px; box-shadow: 0 5px 20px rgba(0,0,0,0.08);">
<h4 style="font-size: 20px; font-weight: 700; margin-bottom: 20px; color: var(--primary-color);">
<i class="fa-solid fa-handshake" style="margin-right: 10px;"></i> Partnership, Not Vendor Relationship
</h4>
<p style="margin: 0; font-size: 15px; line-height: 1.7; color: #555;">
Dedicated account managers, transparent reporting, quarterly business reviews, and collaborative improvement programs. Your success is our success.
</p>
</div>
</div>
</div>
</div>
</div>
<!-- Stats Section -->
<div class="rts-about-area-two rts-section-gap">
<div class="container">
<div class="row">
<div class="col-lg-12">
<div class="title-style-two center">
<span class="pre">By The Numbers</span>
<h2 class="title rts-text-anime-style-1">Our Impact</h2>
</div>
</div>
</div>
<div class="row mt--40 g-4">
<div class="col-lg-3 col-md-6 col-sm-6 col-6">
<div class="counter-about-area text-center">
<h2 class="counter title"><span class="odometer" data-count="500">00</span>+</h2>
<span>Seats Across 4 Locations</span>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-6">
<div class="counter-about-area text-center">
<h2 class="counter title"><span class="odometer" data-count="10">00</span>+</h2>
<span>Happy Clients</span>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-6">
<div class="counter-about-area text-center">
<h2 class="counter title"><span class="odometer" data-count="12">00</span>+</h2>
<span>Languages Supported</span>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-6">
<div class="counter-about-area text-center">
<h2 class="counter title"><span class="odometer" data-count="99">00</span>%</h2>
<span>Client Satisfaction</span>
</div>
</div>
</div>
</div>
</div>
<!-- CTA Section -->
<div class="rts-cta-area-inner bg_image ptb--100">
<div class="container">
<div class="row">
<div class="col-lg-12">
<div class="cta-inner-content-inner-page">
<div class="left-side-content">
<span>Ready to Partner With Us?</span>
<h3 class="title">Let's Build Something<br>Extraordinary Together</h3>
</div>
<a class="rts-btn btn-primary btn-white" href="contact.php">Get Started</a>
</div>
</div>
</div>
</div>
</div>
<?php include 'inc/footer.php'; ?>
<?php include 'inc/common-end.php'; ?>
<div id="side-bar" class="side-bar header-two">
<button class="close-icon-menu"><i class="far fa-times"></i></button>
<?php include 'inc/sidebar.php'; ?>
</div>